|Thomas Brenneman||Help Desk||Employee Zone|
Phone: 816-418-7100Fax: 816-418-7104
Academic Mission: To fully support the Superintendent’s five goals for Achievement; Student Achievement, College and Career Readiness, Classroom Management and Student Behavior, Student Attendance and Dropout Prevention and Human Resources.Technological Mission: To provide reliable advanced technology on a sustainable financial basis, increasing our value to our patrons and expanding opportunities for development and career growth for our employees.Social Mission: To operate the department in a way that actively supports the central role a school district plays in society by providing technological leadership and initiating innovative ways to improve the quality of education locally, nationally and internationally.
The IT administrative staff assits all district personnel with the purchasing process for all purchases of technology equipment and software, as well as all requests for loan equipment such as laptops, iPads, tablets and cell phones.
|Data Center Operations
The Data Center provides staff with access to standard technological services provided by the IT department. This team manages corporate applications, maintains all network services and ensures network security and data integrity.
Enterprise Systems manage the information application systems that make Kansas City Public Schools work behind the scenes. This service-focused team works closely with the business and academic untis to provide new software, data driven decision tools and software support for staff, faculty, students and their families, district wide.
|The Help Desk
The Help Desk serves as a central point of contact for the I.T. department and is where all technology problems can be reported and questions answered. We strive to provide prompt, knowledgeable and courteous technical support through training classes, e-mail, over the telephone, and by fax to our customers.
The Instructional Technology team supports our teacher's in their use of technology in the classroom. We help teachers use technology to educate our students in every subject and teach them the technology skills that will carry them to their next level of education and their careers.
|Infrastructure & Telecom Services
Infrastructure & Telecom Services provides support of the voice and data network that connects all KCPS buildings via underground fiber and leased digital T1 circuits. The group maintains building wiring, network switching gear, telephone systems, voicemail, IP Telephony, UPS’s, local and long distance circuits, e911 circuits, wireless access points, and all associated hardware along with telephone moves, adds and changes, auto attendant, cell phones, modems for alarms, and public utilities are also supported.
|Monday - Friday||Saturday - Sunday|
|7:00 AM to 8:00 PM||10:00 AM to 2:00 PM|