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KCPS NEWS
Holliday Teacher Wins KCPSEF's Free Apartment Giveaway
Holliday Teacher Wins KCPSEF's Free Apartment Giveaway

Congratulations are in order for Mr. Kevin Hogan! Last week, Mr. Hogan was randomly chosen to win a free two-year lease at Two Light Luxury Apartments as a part of the Kansas City Power & Light District partnership with KCPSEF.

Stay Healthy This Fall, KCPS
Stay Healthy This Fall, KCPS

With cold and flu season upon us, KCPS has many resources for keeping your family healthy this fall. Remember, if your child is ill, please do not send them to school.

Information Technology

The Information Technology (IT) Department supports Kansas City Public Schools by delivering reliable, secure, and innovative technology solutions that enhance teaching, learning, and operational efficiency. Our team ensures that students, staff, and families have access to the tools and resources needed for success in a digital world.

What We Do:

  • Network & Infrastructure: Maintain secure and high-performing systems across all district facilities.
  • Device Management: Provide and support technology for classrooms, offices, and remote learning.
  • Cybersecurity: Protect district data and systems through proactive security measures.
  • Educational Technology: Implement tools and platforms that empower teachers and students.
  • Help Desk Support: Offer timely assistance for technical issues and troubleshooting.
  • Building Support Technicians: Provide on-site technical support in schools to ensure devices, networks, and classroom technology run smoothly.
  • AV Support: Manage and maintain audio-visual systems for classrooms, events, and district facilities.
  • Digital Coaches: Partner with educators to provide training and guidance on integrating technology into instruction effectively.

Our Mission:

The IT team will be viewed as an enabler from their users and viewed as a critical part of successful business operations. Our IT team will identify, develop, and implement key performance indicators (KPIs) which will enhance our dedicated service level agreements (SLA) and optimize the success or our students, faculty and community.

Service Desk Overview

The KCPS Service Desk is your first point of contact for all technology-related support. Our goal is to provide fast, reliable assistance to keep your systems running smoothly and minimize disruptions to teaching and learning.

What We Do:

  • Troubleshoot and resolve technical issues for staff and students.
  • Assist with device setup, login problems, and software support.
  • Manage service tickets and coordinate on-site visits when needed.
  • Provide guidance on district technology tools and resources.

How to Get Help:

Emergency Support:

For urgent issues that impact instruction or operations, please call the Service Desk directly at 816-418-7888.

Staff Information

IT Department Leadership
Scott Jones CTO

Joe Jarrett –Director of Technology
(Educational Technology & Digital Coaches)

Jeff Hearrell –Assist Director of Technology (Device Management & Data Development)

Anthony Roberts – Assist Director of Technology (Network, Infrastructure & Cybersecurity)

Melinda Shoemaker – Assist Director of Technology (Help Desk Support, Building Support Technicians, AV, & PMO)

Valencia Griswold – Logistics Manager

Janice McKinney – Student Information Systems Manager

Renae Carter - Educational Technology Manager

Chris Cosgrove – AV Manager

Cindy Jackson – Technology Support Manager

(Help Desk Support & Building Support Technicians)

Clinton Noland – Lead Technology Support -Service Desk

Connie Aiello – Lead Technology Support - Building Techs Kyle Babb – Lead Technology Support - AV

2025-2026 Initiatives

The KCPS Information Technology Department is committed to advancing technology across the district to support learning and operations. Here are some of our key initiatives:

  • All Apple Schools
    Every KCPS school is equipped with Apple technology to enhance teaching and learning through innovative tools and resources.
  • District-Wide Network Upgrade
    A completely new network infrastructure ensures faster, more reliable connectivity for students and staff.
  • Modern Communication Systems
    Upgraded phones and intercom systems provide clear, efficient communication across all buildings.
  • Updated Paseo Auditorium
    State-of-the-art technology upgrades in the Paseo Auditorium support high-quality audio-visual experiences for performances and events.
  • Digital Signage (Coming Soon)
    Interactive digital displays will be installed in schools to share announcements, events, and important information in real time.
  • Uninterruptible Power Supply (UPS) Deployment (Coming Soon)
    Installed UPS systems across all district buildings to ensure continuous power for critical technology during outages.

Technology Resources

Our goal is to make technology easy and accessible for all KCPS staff. Below you’ll find helpful guides, tutorials, and tips to keep you connected and secure.

Software Tutorials

Learn how to use essential tools:

Cybersecurity Tips

Protect your data and stay safe online:

  • Use strong passwords and enable multi-factor authentication.
  • Never share login credentials.
  • Report suspicious emails to through Outlook Report Phishing

Digital Coaches Training & Support

  • Digital Coaches schedule
  • PD opportunities
  • How-to videos