KCPS Device Assistance
Ongoing Digital Device Check-Out
KCPS students who miss the distribution dates at their schools will be able to pick up their digital devices from 10 a.m. to 2 p.m. (or by appointment) Monday through Friday starting on Aug. 31 at the Board of Education building, which is located at 2901 Troost Ave. in Kansas City, MO.
HotSpot Connection Instructions
Educational Technology Support
Our Technology Department call-in service hours will be Monday-Friday 8:30am to 4:00pm. You can reach out to us by calling 816-418-HELP (4357).
Submit a Request
We have a ticketing system you can access anytime at https://kcpublicschools.incidentiq.com/ Log in with your student’s username and password.
We will have a limited staff on-site and be providing limited walk-in support at the Board of Education building at 2901 Troost Ave., Kansas CityMonday-Friday 10am to 2pm (for things that we cannot help with remotely)
Email Please submit email requests to email@example.com at any time.