Skip To Main Content
KCPS NEWS
Early College Academy Info Session

The KCPS Early College Academy is hosting an informational session about the program, eligibility requirements and the submission process. High school sophomores who are interested in this option should plan to attend this virtual meeting with their parents or guardians.

KCPS Hosting Two 'School Board School' Sessions in December

The Kansas City Public Schools Board of Directors (school board) will be hosting two “School Board School” virtual sessions for anyone interested in school board service. These sessions will be held from 5 to 7 p.m. on Tuesday, Dec. 1, and 9 to 11 a.m. on Saturday, Dec. 5.

KCPS Device Assistance

Parent Instructions to Login Into Student Devices

Ongoing Digital Device Check-Out

KCPS students who miss the distribution dates at their schools will be able to pick up their digital devices from 10 a.m. to 2 p.m. (or by appointment) Monday through Friday starting on Aug. 31 at the Board of Education building, which is located at 2901 Troost Ave. in Kansas City, MO.

HotSpot Connection Instructions

MetroSMART - English
MetroSMART - Spanish

T9 Franklin - English
T9 Franklin- Spanish

Educational Technology Support

A Resource for KCPS Students, Parents/Guardians and Teachers - English

Apoyo de tecnologia

Device Support

Call
Our Technology Department call-in service hours will be Monday-Friday 8:30am to 4:00pm. You can reach out to us by calling 816-418-HELP (4357).

Submit a Request
We have a ticketing system you can access anytime at https://kcpublicschools.incidentiq.com/ Log in with your student’s username and password.

Walk-in
We will have a limited staff on-site and be providing limited walk-in support at the Board of Education building at 2901 Troost Ave., Kansas CityMonday-Friday 10am to 2pm (for things that we cannot help with remotely)

Email Please submit email requests to tickets@kcpublicschools.incidentiq.com at any time.

Student on computer